- Deliver cost-effective citizen self-service capabilities
- Determine eligibility in complex legislative environments
- Ability to evolve with changing regulations
- Enforce consistent decision making
- Accelerate IT projects to enable timely delivery of new policy, quickly and accurately
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Allow business users to define new products and services
Demonstrate compliance with regulations
Monitor, detect and report potential breaches
Monitor traders and advisors and claimants through regular reporting
Increase self-service capabilities to reduce call center volume
Optimize complex underwriting and claims adjustment processes
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Perform complex quotation and price adjustments
Field support of sales staff via mobile device policy automation
Define allowable product bundling and discounts
Identify customer cross and up-sell opportunities
Optimize operations for transport planning
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